Pasco County launches upgraded PASCO gateway permitting software for contractors and homeowners

The Pasco County government meeting held on February 28, 2025, focused on the launch of the new and improved PASCO Gateway permitting software, also known as Acela. This updated platform aims to enhance user experience for both contractors and homeowners, making the permitting process more accessible and efficient.

The meeting began with an introduction to the software's features. Attendees were informed that the PASCO Gateway logo is prominently displayed at the top of the interface, allowing users to easily return to the home screen. The software includes four drop-down tabs that provide access to various functions, applications, and county links.

A key feature highlighted was the search bar located at the far right of the interface. This tool enables users to search for records, names, addresses, or contacts related to their applications. Additionally, links to the Pasco County government website, social media pages, and state and county building and land development codes are readily available.

The meeting also detailed the PASCO Mapper tool, which assists applicants in retrieving more information about their properties. Commonly used documents and forms necessary for application submissions are conveniently located on the right side of the interface.

As users navigate through PASCO Gateway, the top and bottom sections of the interface remain accessible, ensuring that vital information is always within reach. The content section dynamically changes based on user input, providing a tailored experience. A red notification icon alerts users to time-sensitive information that may impact their application submissions.

After logging in, users gain access to additional features, including account-specific information and a new help wizard located within the submit application tile. This enhancement aims to further streamline the application process.

In conclusion, the introduction of the PASCO Gateway software marks a significant advancement in the permitting process for Pasco County. The meeting underscored the government's commitment to improving accessibility and efficiency for its residents and contractors. Further updates and user feedback will likely shape future enhancements to the system.