Charlotte Water discusses PFAS monitoring and water affordability strategies

During the City Council Committee Meeting on March 3, 2025, Charlotte Water officials provided an update on the management of per- and polyfluoroalkyl substances (PFAS) in the city's water supply. The discussion highlighted the proactive measures taken by Charlotte Water to monitor and ensure the safety of the water, emphasizing that current PFAS levels are well below regulatory limits.

Charlotte Water has been testing for PFAS since 2013, well before the substances gained widespread attention. Officials noted that the city is fortunate to have clean source waters, which significantly reduces the risk of PFAS contamination. They stated that while PFAS treatment technologies are available, implementing them would require substantial financial investment—estimated at over $100 million for one technology and up to $300 million for another. Given that current testing shows no significant PFAS issues, officials indicated that there is no immediate need to increase capital funding for PFAS treatment.

The meeting also addressed the affordability of water services in Charlotte. Officials presented data showing that Charlotte Water rates are competitive compared to other large utilities in the country. The average monthly water bill for most residents remains manageable, with increases based on usage rather than a flat fee. This structure aims to ensure that water remains affordable for all residents, particularly those with lower incomes.

Additionally, the council discussed the establishment of the Helping Hands Outreach H2O Foundation, aimed at assisting residents facing barriers to paying their water bills. This initiative seeks to streamline support services, learning from the challenges faced during the COVID-19 pandemic when assistance was fragmented across various organizations.

In conclusion, the meeting underscored Charlotte Water's commitment to maintaining high water quality standards while also addressing affordability and support for residents in need. As the city continues to monitor PFAS levels and explore community assistance programs, officials remain focused on ensuring safe and accessible water for all Charlotte residents.