Hawaii Water Service proposes $122K credit and seeks recovery of COVID charges

The Public Utilities Commission (PUC) of Hawaii convened a public hearing on February 11, 2025, to discuss the General Rate Increase Application submitted by Waikoloa Companies, which includes several utility services operating in the region. The meeting aimed to gather community feedback on the proposed rate changes and tariff adjustments.

The session began with a presentation from a representative of Hawaii Water Service, who outlined two key components of the proposal. First, the company plans to issue a credit of $122,000 to customers, reflecting a reduction in income tax rates due to the Tax Cuts and Jobs Act. Second, the proposal includes a charge of approximately $32,000 to recover deferred COVID-related expenses incurred during the pandemic. The representative emphasized the company's commitment to providing high-quality water services and invited community members to ask questions after the meeting.

Following this, Michael Angelo, the Executive Director of the Division of Consumer Advocacy, addressed the audience. He highlighted the role of the Consumer Advocate in reviewing the proposed rate increases and tariff changes. Angelo stressed the importance of community input in the evaluation process, encouraging residents to voice their concerns and perspectives regarding the impact of the proposed changes. He assured attendees that their feedback would be integral to the Consumer Advocate's analysis and recommendations to the PUC.

The meeting then transitioned to public testimony, allowing community members to express their views on the proposed rate increases. Jim Anderson, representing the Seventeenth Fairway Villas homeowners association, was among the first to speak, indicating the engagement of local residents in the proceedings.

The PUC's hearing provided a platform for residents to discuss their concerns and for the commission to gather valuable insights as it considers the Waikoloa Companies' application. The session underscored the ongoing dialogue between utility providers and the community, emphasizing the importance of transparency and public participation in regulatory processes. The PUC will review the feedback received during the hearing as it moves forward with its decision-making process regarding the proposed rate adjustments.