Newport Council approves surveillance upgrades and AI trial for city hall inquiries

A significant discussion at the Newport City Council meeting on December 11, 2024, revolved around the proposed redevelopment of the Cochle School, with council members emphasizing the need to prioritize the city's overall benefit rather than just neighborhood concerns. One council member expressed a strong belief that transforming the school would ultimately serve the greater good for Newport, despite some local trepidation. However, the motion to advance the project ultimately failed, highlighting the ongoing debate about balancing community interests with city-wide development.

In addition to the school discussion, the council approved several technology upgrades aimed at improving city services. A notable decision was the approval of a $14,000 contract with Polymorphic Incorporated for a six-month trial of an advanced artificial intelligence system designed to enhance constituent engagement. This system aims to address long-standing issues with residents struggling to connect with city hall, particularly during peak hours. City Manager Kennedy explained that the AI would provide immediate responses to inquiries, including support for non-English speakers, while also directing residents to the appropriate staff for more complex issues.

The council also greenlit the purchase of a camera system for the fire department headquarters and various contracts for infrastructure improvements, including a $1.48 million bid for the construction of the Elm Street Pier. These actions reflect the council's commitment to enhancing public safety and city infrastructure while navigating the complexities of community needs and technological advancements.

As Newport moves forward, the outcomes of these initiatives will be closely monitored, particularly the effectiveness of the AI system in improving communication between residents and city officials.