Utah's Division of Professional Licensing launches Knights of Scamalot to combat consumer fraud

In a recent meeting held by the Utah Division of Professional Licensing, officials emphasized the importance of protecting consumers from home improvement scams, particularly as homeowners prepare for spring projects. Mark Saniguel, the director of the division, highlighted the department's initiatives aimed at safeguarding residents, especially seniors, who are often targeted by fraudulent contractors.

The meeting introduced the "Knights of Scamalot," a creative initiative designed to educate the public about common scams and how to avoid them. Each "knight" represents a different aspect of consumer protection, with a special focus on seniors through the character Queen Trustworth. This initiative aims to raise awareness and provide resources to help seniors navigate the complexities of hiring contractors.

Saniguel outlined several key steps homeowners should take to protect themselves when hiring contractors. These include preparing detailed plans, obtaining multiple bids, verifying the contractor's license, and ensuring that all agreements are documented in writing. He stressed the importance of being cautious with upfront payments and monitoring the progress of work before making further payments. Additionally, homeowners should ensure that lien releases are obtained from subcontractors and suppliers before making final payments.

For those seeking more information or assistance, the division encourages residents to visit scams.utah.gov, where resources and guidance are available. Homeowners can also file complaints through the division's website if they encounter fraudulent practices.

This meeting underscores the ongoing efforts by the Utah Division of Professional Licensing to empower consumers and reduce the risk of scams in home improvement projects. As the demand for home renovations increases, these proactive measures are essential in fostering a safer environment for homeowners across the state.