The City Council of Clearlake convened on May 16, 2024, to address pressing issues surrounding the Highlands Water Company, which has been a focal point of community concern regarding water quality, infrastructure, and governance.

The meeting opened with a discussion on the ongoing "Save Highlands Water" campaign, emphasizing the need for improvements in the water system. Council members highlighted that while three water companies operate in Clearlake, the Highlands Water Company is primarily responsible for the city's water infrastructure challenges. Concerns were raised about the company's reliability, as it has been listed as failing on the water board's human right to water list twice since 2019 and is currently deemed potentially at risk.

Key issues identified included insufficient water supply, an overburdened treatment facility, and an aging distribution system that lacks adequate pressure for fire safety. Specific examples were provided, such as the inability of Highlands to support a new medical clinic without city intervention and ongoing problems with fire flow capabilities.

Safety concerns were also addressed, particularly regarding the distribution system's fragility, which has led to boil water notices due to contamination risks during repairs. The council noted that Highlands has faced multiple violations related to harmful substances, raising alarms about long-term health risks for residents.

Affordability was another critical topic, with Highlands' rates being higher than average, despite not being the most expensive in the area. The council discussed the potential benefits of consolidating water systems to improve funding access and reduce rate increases, which are often necessary for infrastructure upgrades.

The governance of Highlands Water Company was scrutinized, with council members expressing frustration over the lack of transparency and accountability. Concerns were raised about the company's operations resembling those of a private corporation rather than a public utility, limiting community input and oversight.

The meeting concluded with a call for greater public involvement in decisions affecting water access and quality, emphasizing that such fundamental rights should be managed transparently and inclusively. The council plans to continue discussions on these issues, aiming to ensure that residents have access to safe, reliable, and affordable water.