Independence City shifts to IRIS transit system amid rising fixed route costs

The City of Independence Council held a study session on February 24, 2025, focusing on the city's public transportation services, particularly the transition from a fixed route system to the IRIS (Independence Ride Integrated Service) model. This shift aims to address rising operational costs while maintaining accessibility for residents.

During the meeting, officials highlighted that the previous fixed route service had only two stops along major roadways, while the IRIS system now boasts over 750 virtual stops throughout the city. The average walking distance for riders is approximately 518 feet, which is considered manageable compared to typical distances at large retail locations.

The decision to pivot from the fixed route to IRIS was primarily driven by financial considerations. For the fiscal year 2025-2026, the city projected an additional $3.3 million needed to sustain the previous fixed route service, which had already seen significant reductions in service hours. The fixed route operated just under 16,000 hours in 2024, but the proposed service for the upcoming fiscal year would only provide about 6,800 hours, leading to concerns about service quality.

Council members noted that other nearby communities, such as Gladstone, Grandview, Blue Springs, and Raytown, have also eliminated their fixed route services due to similar cost pressures. The city is now focusing on providing ADA paratransit services and the IRIS system, which offers more flexible transportation options.

The IRIS service is designed to cover the entire city and is available on-demand, contrasting with the fixed schedule of traditional bus routes. The fare for IRIS and ADA paratransit services is set at $3 per trip, with free rides available for those living within three-quarters of a mile from a fixed route.

City officials acknowledged feedback from residents, particularly those with disabilities, who previously relied on the fixed route. They emphasized the importance of connecting these individuals with alternative services, such as the RideKC Freedom program, to ensure continued access to transportation.

As the city moves forward with the IRIS model, officials are committed to monitoring its effectiveness and making adjustments as necessary to meet the needs of Independence residents.