Walnut Creek Police report decline in mental health crisis calls due to A3 program

Calls for service in Walnut Creek have seen a significant shift, particularly in mental health crisis responses, according to the latest report from the Walnut Creek City Council meeting. In 2023, the Walnut Creek Police Department (WCPD) handled 331 involuntary psychiatric hold calls, a notable decline attributed to the effectiveness of the A3 program, which connects individuals in crisis with appropriate services rather than relying solely on law enforcement.

The A3 program's success has led to the disbanding of the regional crisis prevention team, as WCPD officers are now better equipped to handle mental health emergencies. This shift has allowed police resources to be redirected towards other pressing issues, enhancing overall public safety.

In addition to mental health initiatives, the council discussed ongoing challenges with organized retail theft, particularly at a local Target store, which accounts for 60% of such incidents. The police chief highlighted a proactive approach, encouraging businesses to report thefts more frequently and conducting operations that resulted in 16 arrests over the fall.

Traffic safety remains a hot topic, with the police department focusing on improving pedestrian and cyclist safety through various infrastructure projects. The department is also ramping up efforts to educate the community about the safe use of electric bikes and scooters, especially as the holiday season approaches.

The meeting also touched on homelessness, with plans to enhance outreach efforts through a newly filled position in the homeless outreach team. The city is committed to maintaining its current approach to assisting the unhoused population while coordinating with neighboring cities to ensure comprehensive support.

Overall, the discussions reflect Walnut Creek's commitment to addressing public safety through innovative programs and community engagement, with a focus on mental health, crime prevention, and traffic safety.