Westminster IT Department reveals 2025 budget plans and cybersecurity enhancements

Westminster City Council held a study session on February 3, 2025, focusing on the budget presentations from the Information Technology (IT) and Parks, Recreation, and Libraries departments. The meeting aimed to enhance communication between department directors and the council, ensuring that operational needs and priorities are clearly conveyed to both council members and the public.

The IT department's budget for 2025 has increased by 18%, primarily due to rising costs in contractual subscription services for software. This budget will support the hiring of the department's first project manager, a strategic move to improve efficiency as the city embarks on several new technology projects. The IT director emphasized the importance of cybersecurity, announcing the establishment of a utility cybersecurity analyst group, which will enhance the city's defenses against potential threats.

Key priorities for the IT department include transitioning more software services to the cloud, upgrading audio-visual equipment across city facilities, and improving the city's wireless access. These upgrades are expected to significantly enhance connectivity for residents and visitors at various city locations.

The meeting also highlighted the need for a new 311 service platform to streamline resident input on issues like potholes and other community concerns. Additionally, the IT team is working on updating the city’s website to comply with new legislative requirements.

Council members expressed their support for the IT department's initiatives, particularly the focus on information security and the strategic use of technology to improve city operations. They acknowledged the challenges posed by rising subscription costs and the need for careful budget management to avoid increasing taxes on residents.

Overall, the discussions during the study session underscored the city's commitment to leveraging technology to enhance public services while maintaining fiscal responsibility. The council will continue to monitor these developments as they work towards achieving broader community goals.