Department reduces correctional officer vacancy from 17% to 10% amid recruitment challenges

In a recent session of the Maryland General Assembly's Appropriations Committee, significant discussions focused on the challenges facing the state's correctional facilities, particularly regarding staffing shortages and healthcare services for inmates. The meeting highlighted the ongoing efforts to address a 10% vacancy rate among correctional officers, down from 17% when the current administration took office.

The Secretary of the Department emphasized the importance of accountability in staffing, noting that while efforts to recruit new officers are underway, there is also a need to ensure that current staff are committed to their roles. Recruitment challenges persist, particularly due to stringent background checks and medical requirements that disqualify many applicants. The Secretary pointed out that while 60 applicants may apply, only about 10 typically meet the necessary criteria.

The discussion also touched on the financial implications of staffing shortages, with overtime costs reaching approximately $200 million. The Secretary explained that rising overtime expenses are partly due to salary increases for correctional officers, which have been compounded by an aging inmate population requiring more care and oversight. This situation necessitates filling more permanent posts, as well as managing hospital runs that require additional staffing.

Another key topic was the transition to a new healthcare vendor, Centurion, which has replaced the previous provider, Yes Care. The Secretary expressed a commitment to improving healthcare services within correctional facilities, emphasizing the need for rigorous credentialing of medical staff to ensure high standards of care. The new vendor has already dismissed over 120 employees who did not meet performance expectations, and efforts are being made to recruit qualified clinicians.

The committee members also explored innovative solutions to enhance healthcare delivery in prisons, including the potential for partnerships with medical schools to involve students in providing low-level healthcare services. This approach could alleviate some of the burdens on the correctional healthcare system while offering valuable experience to students.

Overall, the meeting underscored the pressing need for collaborative efforts to address staffing and healthcare challenges within Maryland's correctional facilities. As the state continues to navigate these issues, the focus remains on improving conditions for both staff and inmates, ensuring that the system operates effectively and humanely. The committee is expected to continue discussions on these topics in upcoming sessions, seeking actionable solutions to the challenges presented.