Board of Assessors criticizes confusing software format and seeks improvements

The Glynn County Board of Assessors convened on October 24, 2024, to address ongoing concerns regarding the usability of their property assessment software. Board members expressed frustration over the current format, which they believe lacks clarity and is difficult to navigate.

One board member highlighted the confusion surrounding the headings in the software, stating that terms like "no change" do not adequately convey whether an issue has been resolved or requires further action. This lack of clarity has raised concerns about the software's effectiveness for both the Board of Assessors and the finance department.

Despite previous outreach to the software developers, board members noted that improvements have yet to be made. They acknowledged the financial constraints that limit their ability to invest in new software solutions. However, there was a consensus that it is essential to communicate their concerns to the developers again in hopes of achieving a more user-friendly interface.

The board plans to gather detailed information about potential costs and improvements before making any decisions. This approach aims to ensure that all members are well-informed and can advocate for necessary changes effectively. The discussion underscores the board's commitment to enhancing operational efficiency and clarity in property assessments for Glynn County residents.