Syracuse Water Department seeks workers amid rising demand and infrastructure challenges

The Joint Public Works & Economic Development Committee meeting held on March 19, 2025, in Syracuse, NY, focused on critical issues regarding the city's water supply and staffing challenges within the water department.

A significant discussion centered on the operational capacity of the city's water system, particularly in relation to high-density apartment developments. Concerns were raised about the need for pump stations to ensure adequate water delivery to higher floors, especially as water levels fluctuate. The committee highlighted the importance of maintaining functionality in the water system, noting that recent repairs to intake facilities cost nearly $1.2 million.

Committee members expressed apprehension about the current operational status, questioning whether the city could continue to deliver water effectively given existing challenges, including leaks and staffing shortages. The water department is currently down ten maintenance workers, which has prompted plans for a job fair aimed at attracting new talent. Adjustments to job specifications have been made to lower barriers for entry, allowing candidates with general construction experience to apply, rather than requiring prior experience with high-pressure water mains.

Additionally, the meeting addressed staffing for emergency response. The water department previously had an emergency valve crew working night shifts, but difficulties in filling these positions led to the establishment of a standby crew. This crew is available to respond to emergencies outside regular business hours, ensuring that the city can address urgent water issues promptly.

Overall, the meeting underscored the ongoing challenges faced by Syracuse's water department, including the need for improved staffing and infrastructure to support the city's growing demands. The committee's discussions will likely inform future strategies to enhance water service reliability and workforce capacity.