Crown Castle outlines legal standards for wireless service amid leadership turmoil

The Sustainability & Infrastructure Commission of San Mateo convened on March 26, 2025, to discuss critical telecommunications infrastructure developments, particularly focusing on the proposed small cell sites by Crown Castle. The meeting began with a review of marketing materials related to the project, with a cautionary note that such materials may not always provide accurate factual information.

Liz, a representative from Crown Castle, addressed the commission regarding the legal framework governing telecommunications services. She emphasized that the city’s wireless ordinance must not effectively prohibit the provision of wireless services, as outlined by the Federal Telecommunications Act. Liz explained that the 2018 Small Cell Order establishes that local laws should not materially inhibit a provider's ability to offer services, which includes enhancing coverage and introducing new technologies like 5G.

The discussion highlighted that Crown Castle's proposal to densify its network and improve service capabilities meets the necessary legal standards. Liz pointed out that the company is not required to demonstrate a gap in service or provide extensive evidence of service quality improvements to justify the installation of new facilities. She stressed that the city must be cautious in applying its standards to avoid hindering Crown Castle's ability to provide service.

Following the presentation, public comments were invited. One speaker raised concerns about the recent termination of Crown Castle's CEO, suggesting that the commission should pause all installations until the company establishes stable leadership and a clear vision. The speaker referenced industry standards for signal strength and argued for flexibility in the placement of telecommunications poles, asserting that minor adjustments should not constitute effective prohibition.

The meeting concluded with a clear understanding of the legal implications surrounding telecommunications infrastructure and the importance of balancing local regulations with the need for enhanced service capabilities. The commission will continue to evaluate the proposals while considering public input and the evolving landscape of telecommunications in the region.