[{"_1":2,"_112":-5,"_113":-5},"loaderData",{"_3":4,"_26":27},"root",{"_5":6,"_17":10,"_18":19,"_20":21,"_22":10,"_23":-5,"_24":-5,"_25":10},"user",{"_7":8,"_9":10,"_11":10,"_12":-5,"_13":-5,"_14":15,"_16":-5},"roles",[],"isAuthenticated",false,"isPremium","planName","subscriptionStatus","featureFlags",{},"insightsBudget","isDevelopmentHost","userPreferences",{},"recaptchaSiteKey","6LcvOJcUAAAAAHsB-gPGfGktcRlKpH7OTIU_dMTD","isImpersonating","impersonation","affiliateStatus","isFreedomPortal","routes/v2/article/layout",{"_28":29,"_30":31},"notFound",true,"relatedArticles",[32,76,88,100],{"_33":34,"_35":36,"_37":38,"_39":40,"_41":42,"_43":44,"_45":46,"_47":48,"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},"mediaId",6620647,"mediaKeyId","2805023-f4922f2d8207481415424aef93472b81","parentId",2805023,"title","CSLB approves December minutes; staff report strong reserves, hiring progress and IT migrations","audioSeconds",2103,"startMs",1316000,"endMs",3419000,"viewUrl","/Search/View?dp=1&key=2805023-f4922f2d8207481415424aef93472b81&start=1316&end=3419","thumbnailUrl","https://assets.pipeline.soar.com/2805023-f4922f2d8207481415424aef93472b81/thumbnail_1316000.jpg","articleUrl","/articles/6620647/California/CSLB-approves-December-minutes-staff-report-strong-reserves-hiring-progress-and-IT-migrations","mediaUrl","https://secure.pipeline.soar.com/6620647-5230ceb0068bc8645e7c614ab2b0aba4/orig.mp4?Expires=1770977984&Signature=g0e439xqXoq2Le4W7qDg~aM3pd8NpKiYS6WnqFHATlsgAlgjz5xbUxxJYaoi48aY7i59uNykXI~rsGvlF8FffoCb3lWgy0LVUrVqvg~-RNmsa~C1vdw~eA7oDxLKJDjYYgKKMp~F4H3DF8G5ygkxcFxHY4BeZ78OaFYnAX-kqKMDyzNMWqgcnZksYS79kP9gELos380rZCBgQNF8wBxWfeMehCQk6sqPHgmy9qbkZuPv~7WwjfcHR2rzKs33I8dmt0cD0TwIe-ROVM48mPATCmsEvV4QqF4w7QCwMXn3LT7u48e8APcyGNs94eEPrLTfQtgDzp8mksynYthwetUZNg__&Key-Pair-Id=KUT5TJCACFTXG","author","Contractors State License Board","date","2025-03-27T18:48:07Z","article","The Contractors State License Board approved the minutes of its Dec. 12, 2024 meeting and received administrative updates on the agency’s budget, staffing and information-technology projects during its March 14 meeting.

Why it matters: the reports signal the board’s operational capacity, financial position and planned IT upgrades that affect licensing and enforcement workflows.

The board approved the Dec. 12 minutes on a motion by Rodney Bogos, seconded by Jacob Lopez; the chair announced the motion passed in open session.

Budget and reserves: staff reported the board’s year-end projections included approximately $94 million in reserves and roughly $94 million in revenues (figures reported from the packet presentation). Staff said the CSLB had collected over $63 million through January, a 5.3% increase over the prior year, and that final projections could raise reserves to about $48 million if certain assumptions are realized. Staff also noted the Department of Finance had approved two budget change proposals under review in the legislative budget process.

Staffing and recruitment: staff told the board there were 45 vacancies out of about 425 positions, a roughly 5% vacancy rate that the presenter called a strong result for state government. Staff said recruitment efforts included job fairs and outreach, and the board noted the addition of two staff members to the office’s swift team for wildfire response.

Enforcement and licensing metrics: staff summarized 2024 accomplishments, reporting more than 32,000 phone calls answered, translation of 10 examinations into Spanish, collection of about $64 million in restitution for injured Californians and roughly 3,398 legal actions taken by enforcement (figures presented in the packet). Staff reported that enforcement settled more than 70% of licensee compliance matters via mediation and restitution programs.

IT projects: the board heard that the agency is migrating licensing documents from an older imaging system to a cloud-based system (Box) and converting image files to searchable PDFs; staff said the migration was expected to go live in April and would be followed by staff training. Staff also reported completion of an annual cybersecurity assessment and work on an online sole-owner license application and an electronic citation system for enforcement.

No substantive policy votes were taken on these administrative items beyond approval of the minutes. Board members thanked staff for the financial and operations work.","mediaType","Video","parentTitle","CSLB Board Meeting March 14, 2025 Part 1 of 3","oneSentenceSummary","The board approved Dec. 12, 2024 meeting minutes and received staff reports showing large reserves, increases in application volume, a low vacancy rate and ongoing IT projects including migration of licensing documents to a cloud system.","taxTitle","Contractors State License Board, Other State Agencies, Executive, California","taxId",76729,"location","California","headline","","shortSummary",{"_33":77,"_35":36,"_37":38,"_39":78,"_41":79,"_43":80,"_45":81,"_47":82,"_49":83,"_51":84,"_53":85,"_55":56,"_57":58,"_59":86,"_61":62,"_63":64,"_65":87,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},6620653,"Homeowner tells CSLB of alleged contractor abuse, gaps in enforcement records",233,366000,599000,"/Search/View?dp=1&key=2805023-f4922f2d8207481415424aef93472b81&start=366&end=599","https://assets.pipeline.soar.com/2805023-f4922f2d8207481415424aef93472b81/thumbnail_366000.jpg","/articles/6620653/California/Homeowner-tells-CSLB-of-alleged-contractor-abuse-gaps-in-enforcement-records","https://secure.pipeline.soar.com/6620653-504899e5106c3cb4c7a1710c7b32ac1e/orig.mp4?Expires=1770977984&Signature=LUXTVfVgvFslheq6v5ir7TjNmUBlRYCzfdal-PhjSMchSi4OU0GefSkYcTzw0CWweOmW6XzW7ZZKbqJqizrZVmPJgbpBmVDTa3mDzCvHxHB0qn5RsR1UOGJ-70TxidagO7ovOq-8uf5iaO5uziai8OKe1b9QiwX5U-f5GCGtAupVMZTjyk6GEvm63RvI2P6OPtzQ57OYl8J0neCOGXrIHodYv6KrNkfh7v7eGX5jEf98FUs~6f8LDUZ~JD6bZTE~HOwAH1jFYxMwBvDuW7C4d0Pal0VvgqbwgyHq3H4t0l6xWN6tsaWCrxOiHMgKJFMcVD8s-NBxBjERDhMjYedUlg__&Key-Pair-Id=KUT5TJCACFTXG","A homeowner who identified herself as Andrea spoke during the public-comment period at the Contractors State License Board meeting on March 14 and described an ongoing dispute with contractors and dissatisfaction with the board’s investigative response.

She said she had more than 800 pages of evidence related to her case and alleged other victims and at least one pending civil lawsuit related to the same contractors. Andrea said she believed contractors had been able to obtain new licenses after prior complaints and expressed frustration with the accessibility of case histories on the CSLB website.

Why it matters: public commenters raised concerns about enforcement transparency and whether licensing history and complaint records are sufficiently visible to consumers.

Andrea described multiple construction problems at her home — including an improperly installed door, unsecured elements and excavation failures — and said she had repeatedly asked CSLB to consider the evidence. She said a contractor who had prior enforcement history was later granted a new license. Andrea asked how consumers can find license and complaint histories and said the CSLB website “is not intuitive.”

Board Chair Michael Mark thanked the commenter, noted the presence of enforcement staff in the room and asked the commenter to meet with enforcement staff (identified in the meeting as Chief of Enforcement Steve Grove and Deputy Chief Jesse Flores) after the public comment period to provide evidence.

The board did not take formal action during the public comment item. Chair Mark referred the commenter to enforcement staff for follow-up and noted that the board is limited in what it may discuss in public comment where cases are pending.","A homeowner told the Contractors State License Board she had amassed extensive documentation but alleged the board's investigator failed to act and that contractors continued to obtain new licenses despite prior complaints.",{"_33":89,"_35":36,"_37":38,"_39":90,"_41":91,"_43":92,"_45":93,"_47":94,"_49":95,"_51":96,"_53":97,"_55":56,"_57":58,"_59":98,"_61":62,"_63":64,"_65":99,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},6620658,"CSLB weighs role in implementing PUC-approved solar disclosure; takes no immediate action",1263,1423000,2686000,"/Search/View?dp=1&key=2805023-f4922f2d8207481415424aef93472b81&start=1423&end=2686","https://assets.pipeline.soar.com/2805023-f4922f2d8207481415424aef93472b81/thumbnail_1423000.jpg","/articles/6620658/California/CSLB-weighs-role-in-implementing-PUC-approved-solar-disclosure-takes-no-immediate-action","https://secure.pipeline.soar.com/6620658-0b15d0ce90bb1fad3af7ffd4472342c6/orig.mp4?Expires=1770977984&Signature=JrK8EevIfnDo~3r9Wq7AK34heq3ne~iGzibpSY-hgWftd4B6RHmxqOQheBMjb-u2DZhQjtUqhvCQGNTSlpZVKOskxRMbkEHqDb-8onSxGJ1a6FuJsWEs5fjXvpI9HZqGoNmSjgG-hNVL-O2HfYZUy0V73SC~ZQg1jo-rhR6mZrt9oTVywH8IwV0mJEIsbJlOW7zOgzKVhM1ydXh0SgJK4VHS-9koC~wAEYr08ut7cl5dNKvgauV3aB5JyUCxhKk1lXc8fJMd743GknuRKEbPnuJOiraLKtT9axAjWahy~~B8iNGHZJWh7uUDVskuCZpTXNra1wQG3NQCcTlvNFuudw__&Key-Pair-Id=KUT5TJCACFTXG","At its March 14 meeting, the Contractors State License Board (CSLB) reviewed a new solar-energy-system disclosure document approved by the California Public Utilities Commission (PUC) and discussed whether CSLB should enforce or verify that contractors provide the PUC form to customers.

Why it matters: the PUC-established disclosure standard is intended to give customers standardized cost, savings and financing information for residential solar installations; the CSLB must decide whether to incorporate the form into contractor oversight and complaint investigations.

The board packet identified the item as the solar energy system disclosure document “pursuant to Subdivision C, Business and Professions Code section 7169.” Staff reported the PUC had approved the standardized disclosure and that the PUC will require the document be provided to investor-owned utility customers; staff said the PUC’s requirement goes into effect November 1.

Staff outlined the document’s contents as including total estimated cost, estimated maintenance, estimated savings and financing information and said the PUC also set standardized inputs and assumptions for expected savings. Staff and counsel noted several minor wording changes from an earlier December draft and said trade groups had submitted additional comments for staff review.

Board members raised two central questions: whether CSLB should require contractors to present the PUC disclosure and whether CSLB should verify, during complaint investigations, that the disclosure was provided. One board member asked whether the disclosure could cause consumers to focus on price rather than contract terms; counsel noted industry concerns that financing terms might change after the disclosure is provided.

Legal counsel John Ken summarized the board’s practical options: take no action, support the PUC-mandated disclosure while staff continues working with stakeholders, or oppose requiring CSLB enforcement. After discussion staff recommended taking no action at this time and returning with more information; the board accepted that approach and directed staff to continue discussions with the solar industry and the trade group that had sent comments.

Staff and counsel said that, separate from the PUC disclosure, existing statute-language addresses payment and work-completion protections; staff noted where statutory language requires protections such as not accepting certain progress payments, and suggested changes could be pursued with the PUC if the board identified consumer-protection gaps.

No motion to adopt enforcement changes was made; the board’s near-term decision was to take no regulatory action and to seek further information before the next meeting.

Votes at a glance: no formal vote was taken on the disclosure; the board reached consensus to have staff continue engagement and return with proposed next steps at a future meeting.","The board discussed a Public Utilities Commission-mandated solar energy system disclosure document required for investor-owned-utility customers and agreed to take no immediate enforcement action while staff continues discussions with stakeholders.",{"_33":101,"_35":36,"_37":38,"_39":102,"_41":103,"_43":104,"_45":105,"_47":106,"_49":107,"_51":108,"_53":109,"_55":56,"_57":58,"_59":110,"_61":62,"_63":64,"_65":111,"_67":68,"_69":70,"_71":72,"_73":74,"_75":74},6620662,"Contractors State License Board details wildfire outreach, warns residents to hire licensed contractors",418,940000,1358000,"/Search/View?dp=1&key=2805023-f4922f2d8207481415424aef93472b81&start=940&end=1358","https://assets.pipeline.soar.com/2805023-f4922f2d8207481415424aef93472b81/thumbnail_940000.jpg","/articles/6620662/California/Contractors-State-License-Board-details-wildfire-outreach-warns-residents-to-hire-licensed-contractors","https://secure.pipeline.soar.com/6620662-c9e1fa56ec207c927b07a584b1837065/orig.mp4?Expires=1770977984&Signature=bMFovog6wN4Y40uMkAD6o4SrWlCOI5R14j2FtgEcpFW3c61s5dxWrntEcOzbqAC65VQXbNCulzFfLwnHxn3r7xRBnGg-HAt7SKtS5q3z0OXbAqO9GgPt6ZHqW~eGyeipv2sRT8SAD4Di7PsMCCXc96-3efsgThoWoMPBt6QsPGceupJ3gzoHtpWWhP0CPQm63rTpA2Dp4x2iVww~1hOI64Nm~yEGyXeM2~9CDcaAg0dExmJ6dBtifbt93nVqjjnY-8~YJ68yOEZ87A~GiKH8rJeaf0LpnOtcGZbHcyfjCt2sdY1w5AHFbBYExtA64F1~D3vwLqXvk3ZExeShHnlLRw__&Key-Pair-Id=KUT5TJCACFTXG","The Contractors State License Board (CSLB) on March 14 described its involvement in Southern California wildfire recovery efforts and urged residents rebuilding or repairing homes to hire licensed contractors.

Board Chair Michael Mark told the board the CSLB and staff have been working with the governor's Office of Emergency Services (Cal OES), local officials and disaster recovery centers since early January to provide consumer-protection information to wildfire survivors. He said the board observed CSLB staff providing information at recovery centers and asked the public for a moment of silence for lives lost in the fires.

Why it matters: the board said its presence is intended to protect consumers during the long rebuilding process, identify unlicensed activity and direct survivors to resources that can help them avoid fraud or unsafe construction work.

Mark said the board toured affected communities and visited recovery centers and described the scale of the events: “Between the two, over 18,000 structures were destroyed over nearly 38,000 acres, according to Cal Fire. Twenty-nine lives lost,” and he requested a moment of silence for those victims.

CSLB staff reported teams stationed at recovery centers in Pasadena and Los Angeles, participation in interagency rebuilding and recovery task forces and coordination with the California Department of Insurance to address unlicensed contracting and claims-adjuster conduct. The board thanked its “swift team” staff for extended hours assisting survivors and said staff have been present daily at recovery centers.

Board member Alan Guy briefed board members on safe debris removal and on work his company performed as part of debris-removal efforts; Chair Mark acknowledged Guy’s assistance in making staff available for briefings.

The board emphasized consumer protections during recovery. Mark warned residents to “watch out for the unscrupulous contractors that are taking advantage of a lot of the seniors that were affected,” and said the board will continue to encourage use of licensed contractors.

Staff described the recovery effort as long-term, with initial and follow-up phases under way; Mark said “it’s going to be a really long, hard rebuild over the next 4 to 6 years.” The CSLB said its role includes educating survivors about licensing, providing information at recovery sites and coordinating with other state agencies to align messaging and resources.

No formal board action was taken on this item; the board’s report was informational and staff said they will continue outreach and coordination.

The board recorded that staff have been working at recovery centers daily since mid-January and continue to coordinate with Cal OES, the California Department of Insurance and local officials to support consumer-protection activities during recovery.","At its March 14 meeting in Commerce, the Contractors State License Board reviewed its wildfire recovery work in Southern California, described staff presence at disaster recovery centers and urged residents to hire licensed contractors while warning of unscrupulous actors.","actionData","errors"]

Article not found

CSLB approves December minutes; staff report strong reserves, hiring progress and IT migrations

Homeowner tells CSLB of alleged contractor abuse, gaps in enforcement records

CSLB weighs role in implementing PUC-approved solar disclosure; takes no immediate action

Contractors State License Board details wildfire outreach, warns residents to hire licensed contractors