City of Conway upgrades kiosks and public restrooms with technology enhancements

During the City of Conway Council Meeting on March 17, 2025, several key initiatives aimed at enhancing public services and security were discussed, reflecting the city's commitment to modernization and community safety.

One of the most notable updates was the introduction of a new digital kiosk located across from City Hall. This kiosk features two high-definition outdoor televisions and is equipped with a central router and mini computer that connects to the city’s servers. The city is currently developing a content management system to allow for real-time updates, including public information and maps. This initiative aims to replace older kiosks that relied on paper maps, thereby improving accessibility and information dissemination throughout Conway.

In addition to technological advancements, the council addressed cybersecurity measures. The South Carolina Law Enforcement Division (SLED) conducted a security assessment of the city’s active directory, which manages user accounts and computer systems. The assessment revealed that Conway's score of 327 was significantly lower than the state averages, indicating vulnerabilities that need to be addressed. The city plans to utilize the findings from this no-cost assessment to enhance its cybersecurity posture over the coming months.

The meeting also highlighted improvements in public restroom facilities across several parks, including Collins Park, Sherwood Park, Ladybug Park, and Riverfront Park. These restrooms have been upgraded with automated access control systems, allowing for better management of cleanliness and security. Cameras have been installed near most facilities to monitor usage and deter vandalism, although Sherwood Park currently lacks this feature, with plans to install cameras in the future.

Overall, the discussions at the council meeting underscored Conway's proactive approach to enhancing public infrastructure and safety. As the city continues to implement these initiatives, residents can expect improved services and a greater focus on security in public spaces. The council's ongoing efforts will likely play a crucial role in fostering a safer and more connected community.