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Connecticut mandates compensation for outages over 96 hours post-emergency

March 31, 2025 | Senate Bills, Introduced Bills, 2025 Bills, Connecticut Legislation Bills, Connecticut


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Connecticut mandates compensation for outages over 96 hours post-emergency
Connecticut's Senate Bill 4, introduced on March 31, 2025, aims to enhance consumer protections for residents affected by prolonged power outages following emergencies. The bill outlines specific provisions for compensation to residential customers whose food and medication spoil due to extended service disruptions.

Key provisions of the bill include a mandate for electric distribution companies to compensate affected customers with a flat amount of $250 if their service is interrupted for more than 96 consecutive hours after an emergency event, such as hurricanes, floods, or severe storms. This compensation is intended to alleviate the financial burden on residents who may lose essential items during outages.

The bill also stipulates that any costs incurred by electric distribution companies in providing this compensation will not be recoverable, placing the financial responsibility squarely on the companies. This aspect has sparked notable debate among legislators and utility representatives, with some arguing that it could lead to increased operational costs for the companies, potentially affecting future rates for consumers.

Supporters of the bill emphasize the importance of protecting vulnerable populations who rely on electricity for medical needs and food preservation. They argue that the legislation is a necessary step in ensuring accountability from utility providers during emergencies. Conversely, opponents raise concerns about the potential financial strain on electric distribution companies, suggesting that the bill could lead to higher utility rates in the long run.

The implications of Senate Bill 4 extend beyond immediate consumer protections. If passed, it could set a precedent for how utility companies manage service outages and their responsibilities to customers during emergencies. Experts suggest that the bill may prompt electric distribution companies to invest in infrastructure improvements to minimize outage durations and avoid the financial repercussions outlined in the legislation.

As the bill moves through the legislative process, its future remains uncertain. Lawmakers will need to weigh the benefits of consumer protection against the potential economic impact on utility providers and their customers. The outcome of Senate Bill 4 could significantly influence the landscape of utility regulation in Connecticut, particularly in how the state prepares for and responds to natural disasters.

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