WM showcases Cascade Recycling Center's upgrades and community engagement in Mill Creek

In the heart of Mill Creek, Washington, city officials gathered to discuss vital community services, with a spotlight on recycling and waste management. The meeting, held on April 1, 2025, featured a presentation from Waste Management (WM), the largest recycler in North America, which emphasized its commitment to sustainability and local engagement.

As the new contract manager for WM, the speaker highlighted the importance of recycling education and contamination prevention. With three recycling facilities in the region, including the Cascade Recycling Center in Woodinville, WM is well-equipped to handle the community's recycling needs. The center recently underwent significant upgrades, incorporating state-of-the-art technology that allows for faster processing of materials. Notably, advanced optical sorters can analyze up to 600 pieces of material per minute, ensuring efficient sorting and recycling.

A key point of pride for WM is its commitment to keeping plastics within North America, with no materials sent overseas. This dedication to responsible recycling practices was underscored by the assurance that no materials have ever been turned away, even during challenging times in the recycling industry.

The presentation also included an invitation for Mill Creek residents and city council members to participate in recycling tours at the Cascade facility, fostering a deeper understanding of the recycling process. The speaker encouraged community involvement, emphasizing that education is crucial for effective recycling.

In addition to recycling updates, the meeting addressed improvements to WM's customer service. The company has enhanced its website to provide real-time service alerts, allowing residents to stay informed about collection schedules, especially during inclement weather. Multiple communication channels, including a mobile app, email, and live chat, were introduced to streamline customer interactions and ensure residents can easily access information and services.

As the meeting concluded, the commitment to sustainability and community engagement resonated strongly, leaving attendees with a sense of optimism about the future of recycling in Mill Creek. With ongoing efforts to educate and involve residents, the city is poised to enhance its recycling initiatives and promote a greener environment for all.