Cox Communications reports $38.5M investment in Broken Arrow infrastructure upgrades

During the Broken Arrow City Council meeting on April 1, 2025, representatives from Cox Communications presented their annual report, highlighting significant investments and community initiatives that directly impact local residents. Connor Carroll, the manager of government affairs for Cox, shared that the company has invested approximately $39 million in infrastructure upgrades since 2021, enhancing broadband services throughout the city. This investment positions Cox as the first multi-gig provider in the region, ensuring that all homes served by the company have access to upgraded internet speeds.

Cox Communications also contributes about $850,000 annually to the city through franchise fees, which support various municipal services. Carroll emphasized the importance of these funds in bolstering the city’s general obligations. Additionally, he noted that Cox is expanding its services into Wagner County, which will further enhance connectivity and support future development in the area.

The company is committed to affordability, offering a $9.95 internet plan for low-income households with K-12 students, which has reportedly benefited around 2,500 families. Carroll reassured council members that Cox is dedicated to community engagement, with over 400 employees in Northeast Oklahoma, many of whom reside in Broken Arrow.

In response to questions from council members, Carroll clarified that while Cox holds a nonexclusive franchise agreement, other providers may not be subject to the same fees if they operate under different regulations. The current franchise agreement is set to expire in 2027, and discussions about its renewal are anticipated in the coming years.

The meeting also included a presentation from the Broken Arrow Historical Society, indicating ongoing efforts to engage with local history and culture. As the city continues to grow, the collaboration between local government and service providers like Cox will be crucial in addressing the needs of residents and fostering community development.