Tracy launches new utility billing system with multiple payment options

April 03, 2025 | Tracy, San Joaquin County, California

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This article was created by AI using a video recording of the meeting. It summarizes the key points discussed, but for full details and context, please refer to the video of the full meeting. Link to Full Meeting

The City of Tracy has unveiled a new payment portal designed to simplify the utility bill payment process for residents and businesses alike. This innovative system now allows users to pay their bills through a variety of convenient methods, including PayPal, Venmo, Apple Pay, Google Pay, and all major credit cards.

In addition to these options, the new portal supports in-store cash payments at popular retailers such as Walmart, Dollar General, and CVS. The city has also introduced features like text-to-pay, one-time payment options, scheduled future payments, and autopay, making it easier than ever for customers to manage their utility expenses.
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This upgrade aims to enhance user experience and streamline the payment process, reflecting Tracy's commitment to providing efficient services to its community. With these new features, residents can expect a more flexible and user-friendly approach to handling their utility bills.

Converted from New Payment Portal Now Live! meeting on April 03, 2025
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