Local Police Department reports 16% drop in service calls amid records system transition

The Middletown Police Department reported a notable decrease in calls for service and crime rates during February 2025, as discussed in the recent Police Commission meeting. The department handled 1,907 calls, reflecting a 16% drop from January's 2,271 calls. This decline in activity coincided with the implementation of a new records management system, which officials noted has posed challenges for officers as they adapt to the new technology.

In terms of crime statistics, the department investigated 24 Part 1 crimes in February, a 14% decrease from the previous month. This category includes serious offenses, with seven classified as violent and 17 as property crimes. Part 2 crimes also saw a significant reduction, with 88 incidents reported, down 30% from January's 126. Arrests fell by 34%, with 110 made in February compared to 167 in January. Traffic summonses also decreased, while parking tickets increased by 28%.

The transition to the new records management system has been a focal point of discussion, as officers are still learning to navigate its features. The department's leadership expressed confidence that, despite initial difficulties, the new system will ultimately enhance efficiency and inter-agency communication once fully operational. Currently, Middletown is one of only three departments using this county-wide system, which is expected to improve data sharing among local law enforcement.

Staffing updates revealed that the department currently has 71 sworn personnel, with four vacancies. Recent graduations from the police academy included Officers Rivera and Diaz, the latter receiving a physical fitness award. However, the department also faced personnel changes, with Officer Marcello Chazapenta resigning to join the Peekskill Police Department and Officer Kelly Conklin planning to leave for Dobbs Ferry.

As the Middletown Police Department continues to adapt to new systems and personnel changes, community members can expect ongoing improvements in service and safety as these transitions unfold.