Recreation Department faces budget challenges amid rising credit card processing fees

During the recent Cumberland Town Council Budget Workshop held on March 31, 2025, discussions centered around the financial challenges facing the town's recreation programs, particularly concerning credit card processing fees and overall budget management.

A significant point of contention was the increase in credit card processing fees, which have risen to $108,000. This figure reflects a consolidation of costs that previously included separate software fees, leading to a net increase of approximately $8,000 year-over-year. Council members expressed concern over the financial sustainability of the recreation department, noting that expenses currently exceed revenues by about $3,300.

Councilor Bob highlighted the need for adjustments to ensure that the recreation programs do not operate at a loss. He emphasized the importance of maintaining affordable access to these services for all residents, particularly those in need. The council discussed potential strategies for managing costs, including raising program fees or implementing a convenience charge for credit card transactions.

The conversation also touched on the historical context of the recreation department's operations, noting that prior to the pandemic, in-person registrations were more common, requiring additional staffing. The shift to online registrations has reduced staffing needs but has also complicated the financial landscape, as the reliance on credit card payments has introduced new costs.

Council members debated the overarching goal of the recreation programs—whether they should aim to break even or generate revenue. Some expressed the belief that the community should not bear the financial burden of these programs through taxes, advocating for a model that ensures the department operates at least at a neutral budget.

As the council prepares for future budget discussions, the focus remains on finding a balance between providing valuable community services and ensuring financial viability. The outcomes of these discussions will be crucial in shaping the future of Cumberland's recreation offerings and their accessibility to residents.