Fuquay Varina launches redesigned website to enhance community engagement and accessibility

Residents of Fuquay Varina can now enjoy a more user-friendly online experience following the recent launch of the town's refreshed website. The Board of Commissioners highlighted the successful completion of this project during their meeting on April 7, 2025, which began in June 2024 in collaboration with the vendor Civic Plus.

The primary goal of the website refresh was to simplify navigation and enhance accessibility, ensuring that vital information is readily available to all residents. The new design features a cleaner layout and a fully responsive interface, making it easy to access on computers, tablets, and mobile devices. The website aims to connect over 1.3 million annual visitors with essential services and updates from the town.

Key improvements include a streamlined navigation system that reduces the number of top-level categories from six to four. This change allows residents to find services like garbage collection without needing to understand the underlying departmental structure. A new feature enables users to input their address to determine their garbage service schedule directly.

The website also emphasizes accessibility, with content audits conducted to comply with ADA guidelines and ensure information is presented in plain language. This initiative is expected to help residents stay informed and engaged with their community.

Additional features include a dynamic banner showcasing community events and a dedicated section for frequently visited pages, such as Parks and Recreation and utility services. The town encourages residents to utilize its social media channels for real-time updates and information.

Overall, the website refresh represents a significant step towards enhancing communication and service delivery in Fuquay Varina, fostering a more connected and informed community.