New Mexico implements 911 emergency surcharge for telecommunications services

On April 7, 2025, the New Mexico Senate introduced Senate Bill 535, aimed at enhancing the state's emergency response capabilities through a new 911 emergency surcharge on telecommunications services. The bill seeks to ensure that all subscribers within New Mexico contribute to the funding necessary for maintaining and improving the public switched telephone network's capacity for emergency calls.

Senate Bill 535 proposes a fixed surcharge on all telecommunications subscribers whose primary service location is in New Mexico. Notably, the bill exempts low-income subscribers who benefit from the Low Income Telephone Service Assistance Act and does not apply to prepaid wireless services. Additionally, the legislation clarifies that the surcharge will not be assessed on broadband internet access services, focusing solely on traditional telecommunications.

The bill mandates that communications service providers collect the surcharge and clearly itemize it on subscriber bills. Importantly, the collected surcharge will not be classified as revenue for the service providers, ensuring that funds are directed solely toward emergency services.

Debate surrounding Senate Bill 535 has highlighted concerns about the financial impact on consumers, particularly low-income households. Supporters argue that the surcharge is essential for maintaining effective emergency response systems, while opponents caution that additional fees could burden vulnerable populations.

The implications of this legislation are significant, as it aims to bolster emergency services at a time when reliable communication during crises is paramount. Experts suggest that if passed, the bill could lead to improved emergency response times and better resource allocation for public safety.

As the legislative process continues, stakeholders will be closely monitoring discussions and potential amendments to the bill, which could shape its final form and impact on New Mexico residents.