Salisbury Fire Department launches swift program to reduce EMS call volume

In a recent government meeting, officials discussed the innovative Salisbury-Wicomico Integrated First Care Team (SWIFT) program, which aims to address the high volume of emergency medical service (EMS) calls related to falls among residents. The Salisbury Fire Department responds to approximately 1,400 EMS calls annually for individuals who have fallen, often requiring only assistance to get back on their feet rather than hospital transport. This situation has prompted the development of the SWIFT program, which focuses on preventative care and hazard identification to reduce the number of such calls.

The SWIFT team conducts follow-up visits to individuals who have fallen, assessing their homes for potential hazards that may contribute to falls, such as poor visibility or clutter. By identifying these risks, the program aims to provide solutions, including referrals for physical therapy or other necessary services. This proactive approach not only helps individuals maintain their independence but also reduces the financial burden on the fire department associated with non-transport calls.

While the program is primarily based in the Salisbury Fire District, it operates under mutual aid agreements with all fire departments in Wicomico County. This collaboration allows the SWIFT team to extend its services beyond city limits, ensuring that residents throughout the county can benefit from its resources.

In addition to the SWIFT program, officials highlighted the Minor Definitive Care Now (MDCN) initiative, which addresses low-acuity 911 calls. This program enables nurse practitioners and community paramedics to provide immediate care in patients' homes, potentially avoiding unnecessary hospital visits. The MDCN team can perform various medical services, including blood draws, mobile x-rays, and even suturing minor injuries, further alleviating pressure on local emergency services.

The discussions at the meeting underscored the importance of these programs in enhancing community health and safety. By focusing on preventative measures and efficient care delivery, Wicomico County is taking significant steps to improve the well-being of its residents while optimizing the use of emergency resources. As these initiatives continue to evolve, they hold the promise of reducing emergency calls and improving overall health outcomes in the community.