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Mayor Jennings announced a significant achievement for Roswell Transit during the recent city council meeting, revealing that the New Mexico Transit Association has honored the system, along with its director Becky Hicks and her team, as the "Transit System of the Year" for the state. This accolade highlights the exceptional service and adaptability of Roswell Transit under Hicks' leadership.
Since its inception in 1992, Roswell Transit has evolved significantly. Originally named Pampers Trails Transit, the system was rebranded in 2019 to better reflect its mission. In response to challenges posed by the COVID-19 pandemic, Roswell Transit made a pivotal shift in February 2022, transitioning from fixed routes to a demand-response service. This change has proven effective, with current ridership levels reaching 77% of pre-pandemic figures.
The transit system also demonstrated its commitment to community support during emergencies. In 2024, following severe wildfires that necessitated evacuations, Roswell Transit provided free transportation for evacuees to shelters and supply locations, showcasing its vital role in the community.
This recognition not only celebrates the hard work of Hicks and her staff but also underscores the importance of reliable public transit in enhancing the quality of life for Roswell residents. As the city looks to the future, the continued success of Roswell Transit will be crucial in meeting the evolving needs of its community.
Converted from 4/10/2025 | City Council Meeting | City of Roswell, NM meeting on April 12, 2025
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