Roswell Transit named New Mexico's Transit System of the Year under Becky Hicks' leadership

The City Council meeting in Roswell, New Mexico, on April 10, 2025, highlighted a significant achievement for the local transit system. Mayor Jennings announced that Roswell Transit, under the leadership of Becky Hicks and her staff, has been awarded the title of Transit System of the Year by the New Mexico Transit Association.

During the meeting, Mayor Jennings detailed the history and accomplishments of Roswell Transit, which began operating as Pampers Trails Transit in 1992. The system was renamed Roswell Transit in 2019. In response to challenges posed by the COVID-19 pandemic, the transit service adapted by shifting from scheduled fixed routes to a demand-response service, which has successfully brought ridership back to 77% of pre-pandemic levels.

The mayor also praised Roswell Transit for its response to emergencies, including providing free rides to evacuees during wildfires and offering 8,066 free trips to veterans in 2024, funded by the Chaves County Health Council and Together with Veterans. These efforts, along with innovative service adaptations during the pandemic, contributed to the recognition of Roswell Transit as the Section 5311 System of the Year.

The meeting concluded with congratulations to Becky Hicks and her team for their dedication and hard work in serving the community. This recognition underscores the importance of public transit in enhancing community resilience and support, particularly during challenging times.