Valleycom 911's Vonnie Mayer recognized for leadership in emergency communications

On April 11, 2025, the Auburn City Council convened to honor the vital role of public safety telecommunicators during a special meeting titled "That's so Auburn!" This event aimed to recognize the often-overlooked contributions of emergency operators who serve as the steady voices on the other end of 911 calls.

The meeting highlighted the challenging nature of telecommunication work, which is frequently thankless and performed under high-pressure circumstances. Council members emphasized the importance of acknowledging these professionals, who are tasked with managing emergencies while often interacting with individuals during their most difficult moments.

A key speaker at the meeting was Vonnie Mayer, the executive director of Valleycom 911, who has nearly 40 years of experience in emergency communications. Mayer began her career as one of the first civilian dispatchers at the Angle Lake Fire Department and has been with Valleycom since 1993. Her leadership is characterized by a commitment to collaboration, trust, and operational excellence. Mayer's approach prioritizes the well-being of both employees and the community, fostering a culture that empowers teams to thrive under pressure.

The council's discussions underscored the significance of telecommunicators in public safety, recognizing their dedication to innovation and efficiency. Mayer's influence in the field has made her a respected figure, and her advocacy for employee growth and resilience reflects a broader understanding of the human element in public service.

As the meeting concluded, the council expressed gratitude for the hard work of telecommunicators and emphasized the need for ongoing support and recognition of their contributions. This celebration not only honored those in the field but also aimed to raise community awareness about the critical role these professionals play in ensuring public safety.