Library committee approves texting service to reduce postal costs

The City of Norwalk Library Board of Directors held a productive meeting on December 12, 2024, focusing on enhancing library services and improving community engagement. A key highlight was the board's approval of a new texting service for library notices, aimed at reducing mailing costs and increasing accessibility for patrons. This initiative is expected to launch in February and reflects the board's commitment to modernizing communication methods to better serve the community.

During the meeting, board members expressed enthusiasm about the potential savings on postage and the convenience of reaching patrons directly on their mobile devices. The existing vendor will facilitate this service, ensuring compatibility with current systems.

Additionally, the board discussed updates to the library's website and catalog, which have received positive feedback from users. Members acknowledged the hard work of staff, particularly Lori, in making these improvements, which aim to enhance the overall patron experience.

The meeting also touched on furniture updates within the library. Board members reviewed fabric choices and discussed the importance of selecting lightweight, movable furniture to accommodate various events and activities. This flexibility will allow for better use of space during community programs.

In conclusion, the Library Board's discussions and decisions reflect a proactive approach to meeting the needs of Norwalk residents. By embracing technology and enhancing physical spaces, the board aims to foster a more inviting and accessible library environment for all community members.