City launches advanced tech for police dispatch and training enhancements

In a recent Health Safety and Sanitation meeting held by the City Council of Medina, significant advancements in public safety technology were discussed, highlighting the city's commitment to improving emergency response and community safety. The meeting, which took place on April 14, 2025, showcased a range of upgrades aimed at enhancing the efficiency of local law enforcement and emergency services.

One of the key topics was the introduction of two software systems, PowerVetted and Power Ready. PowerVetted streamlines the background check process for new dispatch and patrol candidates, allowing them to upload necessary documentation electronically. This system ensures thoroughness and organization, enabling detectives to conduct background checks more efficiently. Meanwhile, Power Ready facilitates the training of new dispatchers and officers by providing a computerized daily observation report, which tracks their training progress and policy compliance over a 12-week period.

The meeting also highlighted several technological upgrades that have been implemented in the police department. A new breathalyzer machine has been installed after a prolonged wait, ensuring that officers can conduct tests without relying on neighboring departments. Additionally, the fingerprinting process has been modernized with a computerized system that submits fingerprints directly to state and federal databases, enhancing the speed and accuracy of identification.

Another significant upgrade discussed was the enhancement of dispatch communication systems. The city has transitioned to P25 radios with Symphony consoles, allowing dispatchers to communicate more effectively with both 911 callers and radio users simultaneously. This upgrade addresses multitasking challenges faced by dispatchers and improves overall response times.

A major improvement in emergency response was the completion of the PSAP direct call program. This initiative allows 911 calls made from cell phones within the city to be routed directly to Medina's dispatch center, eliminating delays and the need for callers to repeat information. While Verizon and AT&T users can already benefit from this direct routing, efforts are ongoing to include T-Mobile users as well.

The council also discussed the deployment of a new camera system around the Square, which enhances monitoring capabilities during special events and assists in documenting incidents such as pedestrian crashes. The system includes stationary cameras and pan-tilt-zoom (PTZ) cameras, which can be adjusted to focus on specific areas, including mid-block crosswalks. Future plans may involve expanding this camera network to other busy intersections to further improve safety documentation.

In conclusion, the discussions during the meeting underscored Medina's proactive approach to enhancing public safety through technology. The upgrades not only improve the efficiency of emergency services but also aim to foster a safer environment for residents. As these initiatives continue to roll out, the community can expect more streamlined and effective responses to emergencies, ultimately contributing to a higher standard of public safety in Medina.