Loudoun County Board discusses commuter bus fare increase and overcrowding solutions

The Loudoun County Board of Supervisors convened on April 15, 2025, to address pressing issues surrounding the county's commuter bus services, particularly in light of a significant increase in ridership. The meeting highlighted the need for a strategic response to overcrowding on buses, which has become a growing concern as federal workers return to in-person work.

During the session, staff presented data indicating that commuter bus ridership has nearly doubled since last year, with many buses now operating at or above capacity. This surge in demand has prompted discussions about reinstating the commuter bus revenue neutrality policy, which had been suspended due to low ridership during the pandemic. The board is considering a fare increase from $11 to $14 per one-way trip, effective July 1, 2025, to help cover the costs associated with the increased service demand.

The proposal aims to eliminate the current subsidy of approximately $2.7 million from local tax funding, which has been necessary to maintain service levels. Board members expressed concerns about the potential impact of a sudden fare hike on residents, particularly those in areas with limited access to alternative transit options like Metro. Some supervisors advocated for a gradual increase in fares to avoid shocking commuters with a steep price jump.

In addition to fare discussions, the board examined the effectiveness of existing routes and the need for additional services to accommodate the rising number of passengers. Staff noted that the most significant increases in ridership are coming from routes originating in western Loudoun County, particularly those serving the Dulles Transit Center.

The meeting concluded with a commitment to further explore the implications of reinstating the revenue neutrality policy and to consider the best approach to manage fare increases while ensuring that residents have access to reliable and efficient transportation options. The board plans to revisit these discussions in future meetings, emphasizing the importance of balancing fiscal responsibility with the needs of the community.