Leavenworth County implements AlertSense emergency notification system for residents

The Leavenworth City Commission held a study session on April 15, 2025, focusing on enhancing communication with residents through a new emergency alert system. The session featured a presentation by Leavenworth County Emergency Management officials, who introduced the AlertSense system, now operated by Connexus. This system aims to provide timely notifications to residents and business owners regarding both routine and emergency situations.

The AlertSense system allows for alerts to be sent via telephone, text, and email simultaneously, ensuring that critical information reaches the community quickly. The county has utilized this system since 2019, successfully sending alerts for various emergencies, including boil orders and evacuations during natural disasters. The system can target specific geographic areas, allowing for tailored notifications based on the needs of the community.

During the meeting, officials discussed the importance of public participation in the alert system, emphasizing that residents must opt-in to receive notifications. The system can also be used for non-emergency communications, such as community events or city announcements. Training for city staff on how to manage and utilize the system effectively was also highlighted as a key component of the implementation process.

Commissioners expressed interest in using the system not only for emergencies but also for general city communications, suggesting that it could enhance community engagement and awareness. The meeting concluded with a consensus on the potential benefits of adopting the AlertSense system, with plans to promote public sign-up and further integrate the service into city operations.