Tourism website overhaul features AI concierge and 360-degree island tours

In a recent joint meeting of the Galveston Parks Board of Trustees and the City Council, significant advancements in the island's tourism marketing strategy were unveiled, highlighting a renewed focus on digital engagement and community support.

One of the standout achievements discussed was the recent overhaul of the Galveston tourism website, which officials described as the island's most valuable marketing asset. The refreshed site now features enhanced capabilities aimed at attracting visitors and promoting local businesses. Notably, all tourism-related businesses on the island are eligible for a free partner listing, providing them with increased visibility to potential customers.

The website now includes an event calendar, special offers for tourists, and a collection of photos and videos that local businesses can utilize for their own marketing efforts. A particularly innovative feature is the introduction of 360-degree tours, allowing users to explore various tourism-related businesses virtually. This cutting-edge technology is designed to give potential visitors a comprehensive view of what Galveston has to offer.

Additionally, the website has integrated an AI concierge service, enabling users to ask questions in multiple languages and receive tailored responses. This feature aims to enhance the visitor experience by providing instant information about local attractions and dining options.

Another key topic discussed was the launch of an economic impact and travel indicator dashboard. This tool simplifies complex data related to tourism, making it accessible to the public. It provides insights into visitation trends and spending patterns, helping both residents and businesses understand the economic landscape of Galveston.

As these initiatives roll out, they are expected to not only boost tourism but also support local businesses, fostering a stronger community connection. The meeting underscored the commitment of city officials and the Parks Board to leverage technology and data to enhance the visitor experience while promoting Galveston as a premier travel destination.