Michigan AG addresses Social Security issues after office closures and delays

During a recent meeting of the Michigan Judiciary Committee on April 16, 2025, significant concerns were raised regarding the challenges faced by seniors in accessing Social Security benefits. The discussion highlighted the launch of a new website aimed at addressing these issues, which was initiated in response to widespread complaints about delays and inaccuracies in benefit distribution.

The committee learned that the Social Security Administration has undergone substantial changes, including layoffs and the closure of several branch offices in Michigan. These changes have led to a surge in complaints, with reports of individuals not receiving their checks, receiving incorrect amounts, or being unable to reach anyone for assistance. As of the meeting, the Attorney General's office had already documented 26 cases, including 30 instances of missing checks and 15 cases of late payments.

The urgency of the situation was underscored by personal anecdotes shared by committee members, including a notable case involving the solicitor general, who experienced a five-hour wait on the phone only to be told she needed to visit an office in person. This reflects a broader concern that many seniors rely solely on Social Security for their basic needs, such as food and utilities.

In response to these issues, the Attorney General's office is actively compiling information from affected individuals and is prepared to take legal action against the Social Security Administration if necessary. The new website, designed to gather complaints and provide resources, can be accessed through the Michigan government’s action tracker at mi.gov/agfederalactions.

The committee emphasized the importance of ensuring that seniors receive the benefits they have earned and expressed a commitment to addressing these pressing issues. As the situation evolves, the Attorney General's office aims to advocate for Michigan residents and ensure that their rights to Social Security are upheld.