Candy Phillips highlights First Step services for domestic violence survivors in Harrisonburg

During the recent Harrisonburg City Council meeting, Candy Phillips, the executive director of First Step, highlighted the critical services provided by her organization to survivors of domestic violence in Harrisonburg and Rockingham County. First Step is the only agency in the area offering comprehensive support, operating 24/7 to assist individuals and families in crisis.

Phillips detailed the range of services available, including a hotline for crisis intervention, advocacy, and support. She emphasized the importance of collaboration with local authorities, such as the Harrisonburg Police Department (HPD) and Sentara RMH, to ensure that survivors receive timely assistance. In 2024, First Step responded to 644 hotline calls and provided shelter to 56 adults and 47 children, marking a significant increase in demand for their services compared to previous years.

A key aspect of First Step's work is the lethality assessment program, which trains HPD officers to identify survivors at high risk of severe harm. This proactive approach ensures that those in the most dangerous situations receive immediate support from First Step's trained staff.

Phillips expressed gratitude for the funding received through the city’s ARPA mental health fund, which supports their counseling services. The increase in service utilization reflects a growing recognition of the need for domestic violence resources in the community.

The discussions at the meeting underscored the ongoing challenges faced by survivors of domestic violence and the vital role that First Step plays in providing essential services. As the demand for support continues to rise, the city council's engagement with organizations like First Step will be crucial in addressing these pressing community needs.