Richmond Ames Authority achieves green compliance scores from International Academies of Emergency Dispatch

The Richmond Ames Authority has achieved a significant milestone by being recognized as an accredited center of excellence by the International Academies of Emergency Dispatch (IAED). This prestigious accreditation requires maintaining 20 specific points of compliance, and the Authority's performance has been commendable, with compliance scores consistently in the green zone.

During the recent Public Safety Standing Committee meeting, officials highlighted that high compliance scores indicate effective operations. The IAED evaluates centers not just on their successes but also on how often they fail to meet established standards. The Richmond Ames Authority's data shows that their noncompliance rate is impressively low, remaining below the 7% threshold set by the IAED.

This achievement underscores the Authority's commitment to excellence in emergency dispatch services, ensuring that they meet rigorous standards for public safety. As the Richmond community continues to rely on these vital services, the Authority's strong performance reflects positively on their operational integrity and dedication to serving the public effectively.