Dispatchers criticize leadership failures and demand Alamogordo reclaim control over services

During the City Commission Regular Meeting on April 22, 2025, significant concerns were raised regarding the management of the Tularosa Basin Regional Dispatch Authority (TABURTA) and the potential withdrawal of the City of Alamogordo from the organization. The meeting highlighted urgent issues surrounding leadership, communication, and the safety of both citizens and first responders.

A key point of discussion was the city’s consideration of selling the Otero County Fairgrounds, which serves as an emergency evacuation center. Community members expressed alarm over this proposal, emphasizing the facility's critical role during natural disasters, such as the recent Redoso Fire, where it housed over 700 firefighters and staff. The fairgrounds' central location and capacity make it an invaluable resource for emergency situations.

Several former dispatchers voiced their frustrations regarding the leadership of TABURTA, particularly focusing on Director John Barney. They described a toxic work environment characterized by poor communication, favoritism, and a lack of proper training and certification among staff. One former dispatcher recounted being forced to resign after being pressured to choose between her job and her family, while others echoed similar sentiments about the hostile atmosphere and inconsistent policies that have led to high turnover rates.

The meeting also addressed the financial implications of the city’s involvement with TABURTA, noting that Alamogordo now bears a significant portion of the dispatch authority's budget, which has ballooned to over $4 million. Community members argued that the city should reclaim control over its dispatch services to ensure better management and accountability, as well as to safeguard the well-being of both dispatchers and the public.

As discussions unfolded, it became clear that the city faces a critical decision regarding its future with TABURTA. The community's call for improved leadership and a more supportive work environment for dispatchers underscores the need for immediate action to enhance public safety and restore trust in emergency services. The city commission is expected to deliberate further on these issues in upcoming meetings, with the potential for significant changes in how dispatch services are managed in Alamogordo.