Mayor Marshall announces Tulsa's innovative micro grocery store and food security initiative

The Tulsa Authority for Economic Opportunity and the Tulsa Development Authority convened on April 24, 2025, to discuss key initiatives aimed at enhancing community services and addressing local needs. The meeting highlighted the ongoing efforts of the city's customer service agents and the introduction of a new grocery initiative designed to combat food insecurity.

The meeting began with a report on the city's customer service operations. Mayor Marshall emphasized the dedication of the 44 agents, with 10 focused on 3-1-1 issues and 34 on utility services. He praised their compassion and knowledge, noting that many agents now work remotely, which has improved their work-life balance and overall job satisfaction. The mayor shared his personal experience answering calls during Customer Care Week, which deepened his appreciation for the training and commitment required in this role. He acknowledged the team's resilience and continuous improvement mindset, especially in light of the challenges faced by the community over the past five years.

The second major topic discussed was the launch of "The Bazaar," a micro grocery store aimed at serving the Dawson community, which is classified as a food desert. This membership-based store will offer a cashless shopping experience, allowing residents to use bank cards or SNAP benefits. The initiative aims to connect local farmers with the community, providing healthy food options at nonprofit prices. Additionally, The Bazaar plans to provide one free meal per child for the 450 students in the local K-12 schools, reinforcing its commitment to addressing food insecurity.

The meeting concluded with a focus on sustainability, as The Bazaar will operate on solar energy and utilize biodegradable packaging and reusable cloth bags. The project has also secured funding through the American Rescue Plan Act (ARPA), marking a significant step forward in enhancing food access and supporting local agriculture.

Overall, the meeting underscored the city's commitment to improving customer service and addressing critical community needs through innovative solutions and partnerships.