Paul County honors Jessica Hilton with Public Safety Appreciation Award

During the recent Board of Commissioners Work Session in Paulding County, Georgia, a significant moment unfolded as Jessica Hilton, the training session manager at Paulding County 911, was honored with the Public Safety Appreciation Award. This recognition highlights her exceptional contributions to the county's emergency services and the impact of her work on the community.

Jessica Hilton has been with the Paulding County 911 center since 2007, rapidly advancing through the ranks due to her dedication and expertise. Initially hired as a communications officer, she was promoted to training section manager in 2013, a role that places her third in command within the department. Her responsibilities include overseeing the training of both new hires and seasoned employees, ensuring that they are well-prepared to handle the demands of emergency communications.

The award presentation revealed not only Hilton's professional achievements but also her personal qualities. Colleagues described her as calm, patient, and dedicated, emphasizing her commitment to fostering a supportive training environment. Her ability to connect with trainees has made her a pivotal figure in shaping the skills of approximately 90% of the current staff at the 911 center. This level of influence underscores the importance of effective training in public safety roles, where communication and quick decision-making are critical.

Moreover, Hilton's training program has gained recognition beyond Paulding County, with other agencies seeking her guidance to improve their own training initiatives. This speaks to the high standards she has set and the respect she commands within the field.

The meeting also touched on the broader context of public safety in the region, particularly during National Telecommunications Week, which celebrates the vital role of 911 dispatchers. The acknowledgment of Hilton's work serves as a reminder of the essential services provided by emergency responders and the importance of investing in their training and development.

As the meeting concluded, the Board of Commissioners expressed gratitude for Hilton's contributions and the positive impact she has made on her colleagues and the community. The recognition of her efforts not only honors her individual achievements but also highlights the collective commitment to enhancing public safety in Paulding County.