St. Clair Shores enhances business permit process for mom and pop shops

St. Clair Shores officials are taking significant steps to streamline the business permitting process, aiming to enhance support for local entrepreneurs during the recent budget hearings held on April 28, 2025. The city is focusing on improving communication and education for business owners, particularly those new to the permitting landscape.

City representatives discussed the need for clearer guidelines on obtaining certificates of occupancy and the overall development review process. They acknowledged that many local businesses, often family-owned, lack familiarity with the necessary steps to navigate city regulations. To address this, officials are developing a comprehensive FAQ document to guide applicants through the process, ensuring they understand what is required before they apply.

Additionally, the city is implementing a new inspection scheduling program, inspired by a successful initiative in nearby Roseville. This program will provide permit holders with a specific time window for inspections, reducing uncertainty and improving satisfaction among business owners. However, officials noted that this system has inadvertently caused delays for some sectors, particularly those with urgent needs, such as roofing.

The city is also enhancing transparency by keeping both architects and business owners informed about the status of submitted plans. This initiative aims to reduce frustration stemming from miscommunication and delays, particularly for first-time business owners who may not be aware of the complexities involved in the permitting process.

As St. Clair Shores continues to refine its approach, city leaders are optimistic that these changes will foster a more supportive environment for local businesses, ultimately contributing to the community's economic growth. The focus on education and efficient communication is expected to empower entrepreneurs, helping them navigate the permitting process with greater ease and confidence.