DMV Director Shwedo highlights staffing challenges and Real ID requirements in South Carolina

In a recent meeting of the South Carolina Senate Medical Affairs Committee, significant discussions centered around the challenges facing the Department of Motor Vehicles (DMV) and the need for modernization and better support for its workforce. The meeting, held on April 30, 2025, highlighted the critical issues affecting DMV operations and the implications for public safety and service efficiency.

The executive director of the DMV, Kevin Shwedo, addressed the committee with a passionate plea for increased funding and resources. He emphasized that the DMV has not seen a proportional increase in personnel or budget despite a 25% growth in the state's population over the past 15 years. This lack of resources has led to high turnover rates among employees, with many leaving for better-paying jobs, which in turn affects the quality of service provided to the public.

Shwedo pointed out that DMV employees are responsible for a wide range of complex transactions, requiring extensive training and expertise in various legal areas. He expressed concern that without adequate support, the DMV risks losing more employees, which could lead to longer wait times and decreased service quality. He urged the committee to consider the importance of competitive salaries for state employees, particularly in light of rising living costs.

A key focus of the discussion was the implementation of the Real ID Act, which mandates stricter identification requirements for air travel and access to federal facilities. Shwedo warned that many South Carolinians are unprepared for these changes, with only 60% of residents currently possessing a Real ID. He stressed the urgency of educating the public about the requirements and the potential consequences of not complying, particularly for those who may be traveling soon.

The committee members acknowledged the challenges presented by the DMV's outdated systems, which rely on technology from the 1990s. Shwedo highlighted the need for modernization to improve efficiency and security, noting that the current system's limitations could hinder the DMV's ability to serve the public effectively. He called for a budget allocation to support this modernization effort, which has been a long-standing request.

In conclusion, the Senate Medical Affairs Committee meeting underscored the pressing need for increased funding and modernization of the DMV to ensure it can meet the demands of a growing population while maintaining high standards of service. The discussions revealed a commitment from committee members to advocate for the necessary changes, recognizing the vital role the DMV plays in public safety and community well-being. As the state moves forward, the focus will remain on addressing these challenges to enhance the efficiency and effectiveness of DMV operations.