Newport Department of Utilities unveils plan for proactive water management and public transparency

The Newport City Council held a workshop on April 30, 2025, focusing on the budget overview for utilities. The meeting aimed to foster a transparent dialogue about the city's utility management and budgetary strategies.

The presentation began with an emphasis on transitioning from a reactionary system to a proactive approach in utility management. The speaker highlighted the importance of strategic leadership and asset management, noting that the city has been working to implement technology that allows for predictive maintenance of infrastructure. This shift aims to enhance service delivery and maximize returns for customers.

A significant point of discussion was the integration of real-time data into the city's operations. The speaker mentioned the implementation of a system that allows residents to access detailed information about utility services, including maintenance records for catch basins. This initiative is part of a broader effort to improve transparency and communication with the public.

The council also addressed the financial aspects of the utilities budget. The proposed budget for the water division reflects a decrease in the residential rate increase from approximately 21% last year to 17.5% this year. This adjustment has already been approved through the Public Utilities Commission (PUC) process and took effect on March 1, 2025. The speaker explained that the water budget is structured to reflect true service costs, with residential customers being the largest contributors to funding.

In conclusion, the workshop underscored the city's commitment to enhancing utility services through strategic planning and improved communication. The council anticipates that upcoming improvements to the city’s website will further facilitate public access to utility information, making it easier for residents to stay informed about their services.