DMV Director Shweta urges modernization to enhance services amid system challenges

During a recent Senate meeting on May 1, 2025, South Carolina officials addressed urgent needs for modernization within the Department of Motor Vehicles (DMV), highlighting the critical state of its outdated systems. Colonel Carl Shweta, the DMV director, passionately urged lawmakers to prioritize funding for a new system, emphasizing that the current technology, which dates back to the 1990s, is not only inefficient but poses significant risks to public safety and service delivery.

Shweta explained that the DMV operates on a legacy system known as Phoenix, which is increasingly prone to failures. He warned that if the system were to crash, it would halt all DMV operations, affecting over 5 million residents and law enforcement's ability to access vital information. The director has been advocating for modernization for seven years, citing a need for a budget allocation of $100 million to implement a new system capable of handling current demands.

The discussion underscored the challenges faced by DMV staff, who are often overwhelmed by public expectations for quick service despite operating under significant technological constraints. Shweta's call to action resonated with several senators, who acknowledged the importance of addressing these issues to improve service efficiency and public safety.

In addition to the modernization request, the meeting also touched on the importance of communication between DMV officials and lawmakers, with Shweta providing his contact information to ensure that any DMV-related issues could be addressed promptly. The commitment from both sides to work collaboratively was evident, as senators expressed their support for the DMV's needs and recognized the dedication of its staff.

As the Senate moves forward, the urgency of modernizing the DMV system remains a top priority, with hopes that increased awareness and advocacy will lead to the necessary funding and improvements in the near future.