Davidson County explores EMS staffing solutions amid competitive job market

Davidson County is taking significant steps to address staffing challenges in its Emergency Medical Services (EMS) and 911 communications during the Davidson County Commissioners Meeting on May 1, 2025. The meeting highlighted the urgent need for recruitment and retention strategies to combat rising vacancy rates and competition from neighboring counties.

The discussion began with a presentation on the current staffing situation, revealing that Davidson County is experiencing increased vacancies, particularly during night shifts. Comparisons with nearby jurisdictions showed that Davidson's starting salaries are among the lowest, which is contributing to difficulties in attracting and retaining qualified personnel. High Point and Guilford Metro have recently raised their pay rates, making it even more challenging for Davidson County to compete.

To tackle these issues, the commissioners discussed various recruitment strategies, including the potential use of headhunters to find qualified candidates. The effectiveness of these recruitment efforts was debated, with some commissioners advocating for a more aggressive approach to salary increases to match the average pay in the region. A proposal was made to raise starting salaries to $21 per hour, which would help stem the flow of employees leaving for better-paying positions elsewhere.

Additionally, the meeting addressed the importance of retaining staff once hired. It was suggested that tracking the retention rates of new hires could provide valuable insights into the effectiveness of recruitment strategies. The commissioners expressed a consensus that improving pay and working conditions is essential to maintaining a stable workforce in both EMS and 911 services.

In conclusion, the Davidson County Commissioners are committed to enhancing staffing levels in critical emergency services. By considering salary adjustments and innovative recruitment strategies, they aim to ensure that the community receives the high-quality emergency response it deserves. The board will continue to evaluate these proposals and their potential impact on service delivery in the coming months.