The City Council meeting held on May 1, 2025, focused on several key updates, particularly from the parking office regarding enhancements to the parking system in Keene.

The meeting began with an announcement about the consolidation of parking zones within the ParkMobile system. Central Square will now operate as a single unified zone, simplifying the previous multiple zone structure. Main Street, from West Street to Marlborough, will also be designated as a separate zone, while side streets like Washington and Court Streets will merge into one zone. This change allows customers to pay once and move freely within the designated zone without incurring additional processing fees, whether they are using credit cards at pay stations or the ParkMobile app.

Additionally, the new system enables customers to utilize any pay station within their zone. For instance, a person parked on Main Street can pay at any nearby pay station, even if their specific meter only accepts coins. This flexibility was not available under the previous setup and is expected to enhance user convenience.

The parking office also introduced a new "text to park" option, allowing customers to text the zone number displayed on the pay station to a designated number. In response, they will receive a link to a secure payment portal, providing a convenient payment method without the need for additional apps. This option aims to improve compliance and reduce the necessity for enforcement.

The new zones will be visible in the ParkMobile app starting Monday. The parking manager expressed enthusiasm about these changes, highlighting that they represent a significant advancement in modernizing the city’s parking systems. These improvements are anticipated to enhance operational efficiency and overall customer experience.

In conclusion, the meeting underscored the city's commitment to improving parking services, with the new system expected to streamline processes for residents and visitors alike.