Jacksonville Sheriff's Office launches Peace Officer Wellness program for employee resilience

The City of Jacksonville's NCSPHS Committee Meeting on May 5, 2025, highlighted the impactful work of the Jacksonville Sheriff's Office (JSO) through its POWER program, which focuses on the health and resilience of law enforcement personnel. Commander Randy Glossman introduced the program, explaining that it has been operational since 2018, with full implementation beginning in 2021 after delays caused by the COVID-19 pandemic.

The POWER program, which stands for Peace Officer Wellness, Empathy, and Resilience, has successfully guided four cohorts of approximately 25 employees each. Glossman emphasized the program's role in creating a confidential and supportive environment, referred to as a "huddle," where participants can openly discuss their experiences and challenges. This safe space is crucial for first responders who often encounter traumatic situations that can have lasting effects on their mental health.

Glossman noted that participants have reported significant improvements in their resilience, with some stating that the program has been life-saving. He clarified that while the program is not strictly a mental health initiative, it serves as a vital resource for enhancing the overall well-being of JSO employees.

The meeting concluded without additional speakers, underscoring the importance of the POWER program in supporting the mental health and resilience of those who serve the community. The ongoing commitment to such initiatives reflects the city's dedication to the welfare of its first responders.