Tulsa begins automated water meter installation for 145000 homes in 2024

The Tulsa City Council meeting on May 5, 2025, highlighted the upcoming rollout of the True Reads program, which will introduce automated water meters to over 145,000 residential locations in the city over the next four years. This initiative aims to enhance the efficiency of water meter readings and improve service delivery for residents.

The True Reads program is designed to replace traditional water meters with advanced automated technology. This transition is expected to reduce the need for property access, lower meter reading costs, and minimize employee injuries associated with manual readings. Additionally, the new meters will eliminate estimated billing and utilize more environmentally friendly technology.

Residents will receive advance notifications regarding the installation of new meters. The city will maintain an updated online map showing neighborhoods where installations are taking place, accessible at cityoftulsa.org/truereads. A door hanger with further information will be delivered 1 to 2 weeks prior to the installation, and contractors will personally notify residents on the day of the meter change.

During the installation, residents may experience a brief water interruption of up to 30 minutes. After the installation, they are advised to run their water for a few minutes to restore pressure and clear any cloudiness that may occur.

In addition to installing new meters, contractors will conduct lead service line inspections to identify and document any remaining lead in the plumbing system. Although the city believes there are few, if any, lead service lines left, this proactive measure aims to ensure public health and safety. Results from these inspections will also be available on the online map.

For more details and frequently asked questions about the True Reads program, residents are encouraged to visit the city’s website. This initiative represents a significant step towards modernizing Tulsa's water infrastructure and enhancing service for its residents.