Jessica House updates Northglenn council on crisis response unit's progress and impact

In the heart of Northglenn's city hall, a dedicated team gathered to share updates on the city's Crisis Response Unit (CRU), a program designed to address pressing issues such as homelessness, mental health crises, and targeted violence prevention. Jessica House, the program manager, presented a comprehensive overview of the CRU's activities and outcomes from January to mid-April 2025, highlighting the significant impact the unit has had on the community.

Since its inception in October 2021, the CRU has served as a vital resource, receiving referrals from various sources, including the Northglenn Police Department and municipal court. In the first four months of 2025 alone, the unit assisted 438 clients, with 215 being new cases. This data underscores the growing need for such services in the community, particularly as many individuals faced homelessness at the time of their referral.

House detailed the three primary programs within the CRU: crisis intervention, homeless intervention, and targeted violence prevention. The crisis intervention program connects individuals to essential resources, including therapy and financial assistance, while the homeless intervention program focuses on outreach efforts and partnerships aimed at reducing homelessness. Notably, the targeted violence prevention initiative has fostered collaboration among multiple law enforcement agencies and mental health organizations, enhancing the community's ability to address potential threats.

The presentation included compelling case studies that illustrated the CRU's effectiveness. One story highlighted a resident experiencing severe mental health issues who was successfully connected to a behavioral health hospital, demonstrating the program's ability to provide timely and compassionate care. Another case involved a 32-year-old man who had been homeless for over seven years but was recently housed and maintained his sobriety, showcasing the transformative power of stable housing and support.

Council members expressed their appreciation for the CRU's work, emphasizing the financial benefits of the program. House noted that taxpayers typically spend around $45,000 per person experiencing chronic homelessness, while the cost to house someone is significantly lower, around $18,800. This stark contrast illustrates not only the humanitarian aspect of the CRU's mission but also its potential to save taxpayer dollars.

As the meeting concluded, the council members acknowledged the importance of continued support for the CRU and its initiatives. With the recent challenges in funding for similar programs across the state, Northglenn's commitment to its internal co-response model stands out as a beacon of hope for other municipalities facing similar issues. The CRU's collaborative approach and focus on prevention position it as a model for effective community service, ensuring that Northglenn remains a supportive environment for all its residents.