Colorado PUC investigates Mean Mama Bospich for illegal moving operations

The Colorado Public Utilities Commission (PUC) is taking action against a moving company known as Mean Mama Bospich, operated by Michelle and Margueritell Roxas. During a recent meeting, a criminal investigator detailed ongoing issues with the company, which has been operating without the necessary permits and has a history of complaints from both employees and customers.

The investigator, who has over three years of experience with the PUC and previously served as a sheriff's deputy, confirmed that a cease and desist order was issued against Mean Mama Bospich in September 2024. This order prohibited the company from operating as a moving carrier without a permit. However, it was revealed that the Roxas family has not complied with this order and has continued to operate under a new name, Huffy Puffy Moving With Ease.

Complaints have surfaced from former employees and customers, highlighting a pattern of unethical practices. One former employee, Kevin Humphrey, reported that he and others had not been paid for their work. Additionally, customers have shared troubling experiences, including one individual, Robert Herzog, who claimed that after his belongings were packed, the company demanded extra payment for their return. Another customer, Haley Bailey, reported significant damages to her property during a commercial move, only to discover that the liability insurance provided by the Roxas family was inactive when she attempted to file a claim.

The PUC's investigation underscores the ongoing challenges faced by consumers in the moving industry, particularly with companies that evade regulations. As the situation develops, the commission is expected to take further steps to protect residents from such predatory practices, ensuring that moving companies operate within the law and uphold their responsibilities to customers.