Pennsylvania agencies outline new protective services for older adults amid rising exploitation cases

The Aging & Older Adult Services Committee convened on May 5, 2025, to address critical issues surrounding the protection of older adults in Pennsylvania. The meeting featured discussions on the need for enhanced protective services and the alarming rise in financial exploitation cases affecting seniors.

The session began with a call to action from committee members, emphasizing the urgency of implementing protective measures for older adults. Acknowledging the collaborative efforts required, members expressed optimism about advancing initiatives that prioritize the safety and well-being of older Pennsylvanians.

Krista Geer, Executive Director of Active Aging, and JR Reid, Executive Director of Lehigh County Agency on Aging, presented a detailed overview of the protective services authorized under Pennsylvania law. These services are designed to safeguard individuals aged 60 and older who are at risk of abandonment, abuse, exploitation, or neglect. They outlined the criteria for individuals to qualify for protective services, which include being a resident of Pennsylvania, having functional limitations, and lacking a responsible caregiver.

The presenters highlighted the investigative process for cases of abuse, which must be initiated within 72 hours of a report. They shared a specific case study involving an 84-year-old man who lost over $100,000 to scammers. The investigation revealed that the victim, isolated due to caregiving responsibilities for his spouse, had developed a rapport with the scammers, complicating the situation. The committee learned about the steps taken to address the case, including legal recommendations and the establishment of a care plan to mitigate further risks.

Geer and Reid noted a significant increase in reports of financial exploitation, with an 82% rise in cases from fiscal year 2017-2018 to 2023-2024. This statistic underscores the growing concern regarding the vulnerability of older adults to financial scams and exploitation, often perpetrated by family members or acquaintances.

The meeting concluded with a commitment from committee members to continue working collaboratively to enhance protective services for older adults. The discussions highlighted the importance of timely intervention and the need for ongoing education and resources to combat the rising tide of elder abuse and exploitation in Pennsylvania.