Tempe Fire Medical Rescue details progress of ambulance transportation program after three years

During the Tempe City Council Work Study Session on May 8, 2025, interim Fire Chief Darryl Doody provided a comprehensive update on the city's ambulance transportation program, highlighting its evolution and impact on community health services. This program, which began operations in 2017, was initiated to address concerns about the reliability of private ambulance services in the area.

Chief Doody reported that Tempe Fire Medical Rescue now operates six advanced life support ambulances, staffed 24/7 by a team of 39 operational employees, including 21 paramedics. This staffing model allows for efficient patient care, enabling paramedics to manage critical cases while fire crews remain available for other emergencies. The program has consistently exceeded its goal of transporting patients 80% of the time when dispatched, demonstrating its effectiveness in responding to community needs.

The presentation also included data on response times and patient care metrics, aligning with the council's strategic priority of ensuring safe and secure communities. Chief Doody emphasized the importance of having the right number of ambulances strategically placed throughout the city to ensure quick response times, particularly in high-demand areas.

Financially, the ambulance service has shown promising results, with a high collection rate for services compared to other providers in Arizona. The program has also contributed over a million dollars to capital improvements for fire stations, enhancing facilities to better accommodate ambulance crews.

Looking ahead, the department plans to implement a fund balance policy to ensure sustainable financial management of the ambulance service. This update reflects the city’s commitment to maintaining high-quality emergency medical services for its residents, ensuring that they receive timely and effective care when they need it most.